Responsibilities: •Overseeing the delivery of products or services to clients within specified timeframes and quality standards •Coordinating with internal teams and external stakeholders to ensure smooth and efficient delivery processes •Monitoring and reporting on delivery performance and identifying areas for improvement •Resolving delivery-related issues and addressing customer concerns in a timely manner •Developing and implementing delivery strategies to optimize efficiency and customer satisfaction Requirements: •Bachelor's degree in business administration, logistics, or a related field •Strong organizational and time management skills •Excellent communication and interpersonal abilities •Ability to work well under pressure and meet deadlines •Familiarity with project management methodologies and tools Preferred skills: •Previous experience in a delivery or logistics role •Knowledge of supply chain management principles •Proficiency in data analysis and reporting tools •Understanding of customer relationship management (CRM) systems •Certification in project management (e.g., PMP, CAPM),